Will I lose my balance if I self-exclude?

No, self-exclusion keeps your account balance safe. Once the exclusion period ends or your account is reactivated, you can withdraw your full balance. Note that withdrawal options may be limited during the exclusion period — contact our support team for assistance.

Does a deposit limit take effect immediately?

Yes, reducing a limit takes effect immediately. However, increasing a limit carries a 24-hour cooldown period — this is intentional, to prevent decisions made in the heat of the moment.

Will ab667 help if someone I know is struggling?

Absolutely. You can contact our support team directly and share the situation. We'll do everything we can to help and, if needed, review the account in question. All information will be kept strictly confidential.

Does ab667 prevent underage gaming?

Yes, ab667 requires age verification (KYC) at registration. Users under 18 are not permitted to open an account. Any underage account found will be closed immediately and any deposited funds returned.

Are the responsible gaming tools free to use?

Yes, completely free. Deposit limits, session timers, self-exclusion, reality checks — all tools are available to every player at no cost. There are no charges or fees for using them.

Does my account reopen automatically after the self-exclusion period ends?

No. When your self-exclusion period ends, your account does not reopen automatically. You will need to actively submit a reactivation request, which also includes a cooldown period. This ensures the decision is made with care and intention.

ab667 | Responsible Gaming — Play Smart and Stay in Control

1 What responsible gaming actually means

Responsible gaming isn't just about playing less — it's about keeping gaming as a form of entertainment, not a solution to problems or a source of income. At ab667, we always want you to play in good spirits and be able to stop whenever you choose.

Gaming is a legitimate form of entertainment — just like watching a film or playing cricket. But like any leisure activity, it has healthy boundaries. When gaming starts to negatively affect your daily life, family, work, or finances, responsible gaming becomes more important than ever.

Ab667 believes real fun only happens when you're in control. That's why our platform includes tools that let you set your own limits, on your terms.

            Core principles: If gaming stops being fun or starts feeling like a burden, take a step back. ab667 is always here for you.
          

2 How to set limits

Setting limits at ab667 is simple and takes effect immediately. From your account settings, you can configure any of the following limits at any time:

1

Set your deposit limit

Set how much you want to deposit daily, weekly, or monthly. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

2

Set a loss limit

Decide in advance how much you are willing to lose in a given period before you stop playing. Once that limit is reached, ab667 will prevent you from placing further bets.

3

Set your session time

Set how long you want to play in one session. When the time is up, you'll receive a notification prompting you to take a break.

4

Set your reality check interval

Every 30, 60, or 90 minutes, ab667 will remind you how long you have been playing — so you can stay on top of your time.

            Keep in mind: Set your limits before you start playing — not in the middle of a session. Planning ahead reduces the temptation to play more on impulse.
          

3 Recognizing the signs of problem gambling

Gaming addiction can creep up slowly — often without you realising it. Watch out for these warning signs:

Spending beyond your budget: You are spending more than you can afford.
Chasing losses: You are chasing losses by placing larger bets to try to win back what you have lost.
Lying about gaming: You are hiding how much you play from family or friends.
Emotional distress: Feeling irritable, anxious, or frustrated when you can't play.
Neglecting responsibilities: Skipping work, studies, or family responsibilities to play.
Borrowing money: Borrowing money or dipping into savings to fund gaming.
Tendency to isolate: Withdrawing from your social life because of gaming.

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If you notice two or more of the signs above, take a break from gaming immediately and reach out to our support team. Asking for help is a sign of strength.

4 Self-assessment

Answer the following questions honestly. If most of your answers are "yes," start using our responsible gaming tools:

1

Are you spending more on gaming than your set budget?

2

After a loss, do you feel the urge to keep playing to win your money back?

3

Do you feel angry or irritated when asked to stop gaming?

4

Has gaming cut into time you'd normally spend on work, studies, or family?

5

Do you hide your gaming from family or friends?

6

Have you ever tried to stop gaming but couldn't?

7

Has gaming caused you stress or financial difficulties?

            The good news: More than three 'yes' answers doesn't mean all is lost. It's simply a signal that now is the right time to act. With the right help at the right time, things can get back on track more easily than you'd think.
          

5 Self-exclusion steps

If you feel you need some distance from gaming, use ab667's self-exclusion feature. It is completely confidential and takes effect immediately.

Temporary exclusion (30–180 days): Temporarily suspend your account for a set period. During this time, logging in, depositing, and betting will not be possible.
Long-term exclusion (1 year+): Close your account for a year or more to take an extended break.
Permanent exclusion: If you decide to stop gaming for good, the option to permanently close your account is available.

⚠️

Important: If you attempt to open a new account during your self-exclusion period, ab667 will detect and close it. We fully respect your decision to self-exclude.

6 The role of family and friends

Seeing a loved one struggle with a gaming problem can leave you unsure of how to help. Here are some effective ways to support them:

Have an open conversation: Raise your concerns calmly, without anger. Show empathy rather than blame.
Get informed: Learn about gaming addiction so you can offer the right support.
Encourage alternative activities: Make time to go out together, play sports, or take part in social activities.
Encourage them to seek help: Help them understand that seeking professional help is not a sign of weakness — it takes real courage.
Take care of your wellbeing: While helping others, don't lose sight of your own wellbeing.

The ab667 support team is here to help not just players, but their families too. Reach out to us with any questions or concerns — we're always ready to assist.

7 How to get help

Dealing with a gaming problem alone is tough. Alongside our own support, ab667 also points you toward professional help:

ab667 Live Support: Our support team is here for you 24 hours a day, 7 days a week. Whether you need help with account settings, setting limits, or self-exclusion, we are always ready to assist.
Expert advice: Seek help from a mental health professional for gaming addiction. Many public and private institutions across Bangladesh offer this service.
Family support: Talk openly with family and friends. The support of loved ones is your greatest source of strength.
Support groups: Sharing your experience with others facing the same challenges can be a great source of emotional support.

💙

Asking for help is not weakness — it is courage. ab667 is always here for you. Our support email: [email protected]

At ab667 Responsible Gaming — Play Responsibly

Our responsible gaming tools

Set a deposit limit

Session time limit

Self-Exclusion

Gaming history & activity

Reality check

Account cooldown

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